Privacy policy

Last updated: April 27, 2025

Privacy Policy

At Zada Sol ("we," "us," "our"), we respect your privacy and are committed to protecting the personal information you share with us when you visit, use, or make a purchase from our website, www.zadasol.com (the "Site"). This policy outlines how we collect, use, and safeguard your personal information.

By using our Services, you consent to the collection, use, and disclosure of your information as described in this policy. If you do not agree, please refrain from using our Services.

Information We Collect

We collect personal information when you interact with our Site, including:

Personal Details: Name, address, email, phone number.
Order Information: Billing and shipping addresses, payment details.
Account Information: Username, password, security questions.
Usage Data: Device info, IP address, browser info, and usage patterns collected via cookies.

We may also collect information from third-party service providers like payment processors or analytics partners.

How We Use Your Information

We use your personal information to:

Provide Services: Process orders, payments, and shipping; manage accounts; and offer customer support.
Marketing: Send promotional emails or messages (with your consent).
Security & Fraud Prevention: Detect and prevent fraud or illegal activities.
Improve Services: Enhance our offerings and optimize your experience on our Site.

Cookies

We use cookies to improve your experience on our Site. You can manage cookie preferences through your browser settings. However, disabling cookies may affect your experience.

Sharing Your Information

We may share your personal information with:

Third-Party Service Providers: Payment processors, fulfillment partners, customer support.
Legal Requirements: To comply with the law, respond to legal requests, or protect our rights.

We do not sell your personal information to third parties.

Your Rights

Depending on your location, you may have rights regarding your personal information, such as:

Access: Request details about your information.
Correction: Request changes to inaccurate information.
Deletion: Request deletion of your data.
Opt-Out: Manage communication preferences.

For more information or to exercise your rights, please contact us.

Security

We use reasonable security measures to protect your information, but no system is entirely secure. Please contact us if you believe your account has been compromised.